Understanding academic library virtual reference at scale: a multi-institutional content analysis of chat transcripts supplemental materials
| dc.contributor.author | Brown-Sica, Meg, author | |
| dc.contributor.author | Croxton, Rebecca A., author | |
| dc.contributor.author | Church-Duran, Jennifer, author | |
| dc.date | 2026 | |
| dc.date.accessioned | 2026-04-24T18:18:46Z | |
| dc.date.issued | 2026 | |
| dc.description | Supplemental materials including reliability statistics; codebook; codes, frequencies, and quartiles; and complexity propensity analyzing content from chat services at different academic libraries. | |
| dc.format.medium | supplemental materials | |
| dc.identifier.uri | https://hdl.handle.net/10217/244256 | |
| dc.language | English | |
| dc.language.iso | eng | |
| dc.publisher | Colorado State University. Libraries | |
| dc.rights | Copyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright. | |
| dc.subject | Internet in library reference services | |
| dc.title | Understanding academic library virtual reference at scale: a multi-institutional content analysis of chat transcripts supplemental materials | |
| dc.type | Text |
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